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On-site support

In this global world, it is vital to have presence in various countries in order to secure a correct functioning, independently of the location.

From our Headquarters located in Madrid and Barcelona we provide remote technical support services in different languages. Currently we cover 8 countries throughout Europe. (Spain, Portugal, France, Germany, Italy, Netherlands, Belgium and Luxemburg)

In Adder we believe that it is important reaching any location were are clients are. That is the reason why we have broaden our coverage at national and international levels allowing us to offer unbeatable response times.

 
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Quick Response

Waste of time reduction due to technological problems.

Flexibility
Great adaptation to different technological changes

Great coverage

There will always be someone available to attend any issue/query. 100% Guaranteed

Anticipation

We can detect and prevent problems related to your computing systems.

 
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Adder Global, we have the necessary resources and infrastructures to offer the IT service your company needs, using the best ITIL® practices:

 24/7 Coverage, 365 days a year.

√ Specialists in various top-notch technology IT solutions.

√ Standardized management processes through ITIL®.

√ Multiple ways of communication with our technicians: Chat, telephone, and web.

 Working through our IT services management platform, our technician team has all the updated information of our clients infrastructure and services which helps us offering a specialized quality service.

√ Our clients have the tools to see all the information we have of their information systems and get conclusions about the service level.

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Retail Solution

Throughout the years Adder Global has established itself in the retail sector as a specilized company, providing technical solutions and covering different necessities of many companies of this sector. Adder Global has acquired a solid reputation and experience that allows it to offer high quality services in many locations internationally.

Moreover, the knowledge and experience of our technical expertise in many technological solutions, simplifies the implementation processes, allowing cutting costs drastically.

Servicio Retail - Adder Global
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Voice through IP

Intelligent Telephone Service for firms based on IP technology … No maintenance costs, nor initial investment either.

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Networking:

Network Infrastructure correctly sized and segmented. Vital when optimizing the network accesses.

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POS:

If your firm, is a direct store to general public, the best solution to manage it is the installation of a POS system.

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In store Analytics:

Installation of various applications to improve the company’s management and strategies.

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Credit Card Payment:

Adder offers the integration of cash register, point of sale (POS), dataphone or any other device involved in the payment.

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CCTV:

Installation Service based on vigilance video technology. It combines all analogic benefits plus and all digital advantages of IP communication.

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In-store Media

Adder Global offers installation of different services related to music and other in-store promotion solutions.